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Frequently Asked Questions

Question :

Do you take insurance?

Answers :

No, that’s why we can offer such low prices. Our subscriptions allow people living with diabetes to get affordable testing supplies without the hassle of going through a middle-man, dealing with co-pays, coverage limits, etc.

Question :

Can I use my HSA and/or FSA funds to pay?

Answers :

Yes, all of our diabetes supply subscriptions are eligible for purchase using HSA/FSA funds. These are your accounts and the money can be used for diabetic services (including glucometers and test strips) that you choose.

Question :

Is it easy to cancel?

Answers :

Yes, you can cancel at anytime. Simply log in, click “your account,” and you’ll be able to suspend your subscription.

Question :

What if I get too many supplies?

Answers :

If you end up with too many test strips or other testing supplies, simply log into your account and pause your plan with just a few clicks. Reactivate when you are ready for your next order to ship.

Question :

Is the meter accurate?

Answers :

Yes, the FDA regulates all blood sugar meters and requires them to be within 20% of the laboratory value. Our glucose meter is accurate to within 15% of the laboratory value so it’s more accurate than many other meters out there.